Securus is one of the largest communications companies in the world, and Rick Smith runs the company with a focus on customer service. He wishes to help customers reach out to those that they love, and he will continue to improve the company with the technology they are working on. He has helped law enforcement with voice recognition, but the majority of his business is helping families reach inmates. This article explains how the company is providing better communications services to all.
#1: Customers Write In Often
Rick has spoken many times about how the emails he receives make a difference in the way he runs the company. He is glad to see that his customers are pleased, and he wants them to continue writing because that helps him measure how the company is performing. He wants his company to help families stick together, and he will continue to grow the company to help more people.
#2: How Are Calls Made?
Rick and his Securus team have created technology that will help families ensure they may reach out to their incarcerated loved ones. The love ones who are concerned about someone may call at any time, and they will reach the jails that Securus has contracted with. The calls are often quite simple, and they allow a higher call quality that is completely secure. Read more on Wikipedia.Org
#3: The Video Calls
There are many video calls that may be made to inmates around the country, and each of these calls is made using a camera that was installed by Securus. The company makes each call easy to complete, and people who cannot do visitation in-person may use the video calls to see the people they love.
#4: Rick Knows His Company Makes A Difference
Rick knows that the work Securus does makes a difference, and he wants his customers to have the many call options that are required for their family needs. A family that is making calls for the first time may use the app or their computer, and the customers who are calling for the first time will see high video and audio quality. Rick has ensured that the company is improving every day, and he will continue to expand the network of video cameras that his company uses.
The company will continue to serve as many people as possible, and Rick Smith will lead Securus in ensuring that it is helping people who cannot see their loved ones. Someone who is trying to make a call to a jail must make a secure call with a company like Securus, and they may see the people they love over the video cameras that were installed by the dedicated Securus Technologies team.